+421 918 246 576     info@sonnecrystal.com
Privacy policy

Privacy policy

At Ondrej Trčan – SONNE CHRYSTAL, we value your privacy, and therefore we always carefully guard your personal data by the regulation of the EU and the European Parliament (in short – GDPR).

All information provided is protected against third party intrusion.

This Privacy Policy may be amended or updated at any time. When changing them, we will request clear consent to the processing of personal data, if the person concerned (customer) has not done so in the previous period.

Privacy means the following:

  • Your contact and personal data will not be provided to a third party.
  • We will never misuse your personal information in any way.
  • Your contact and personal data will not be provided to a third party.
  • We may provide your contact and personal information to a third party if you agree.
  • We will not send you emails that you have not registered to receive.
  • You can easily and quickly unsubscribe from the list of recipients of our e-mails at any time.
  • You can request the deletion of your personal data from our database at any time.

All our online activities are by European legislation (European Parliament Regulation No. 2016/679 of 27.4.2016- GDPR, European Parliament Directive No. 2016/680 of 27 April 2016, and the legislation of the Slovak Republic Act No. 18 / 2018 Coll. On Personal Data Protection, Act on Electronic Commerce on the Market, etc.). The privacy policy covers the handling of data that we obtain about you when you visit and use our website.

Collection and processing of personal data

Personal data is data that identifies you as an individual: your name, surname, electronic or postal address, telephone number, etc. We do not collect your personal data if you do not allow it yourself, or if you do not agree with it when ordering products when registering, or by subscribing to a newsletter or product news.

Use and dissemination of personal data

The company Ondrej Trčan – SONNE CHRYSTAL uses your personal data only to fill orders and for technical reasons of website administration, to provide you with access to certain information or for general communication with you.

Freedom of choice

It depends on you what information you provide about us. If you choose not to provide your information, you will not have access to certain pages or features of our site.

If you want to unsubscribe from the newsletter or request the deletion of your personal data from our database, contact us at info@sonnecrystal.com. If your personal data (postal code, e-mail address, physical address, telephone number) changes, do not hesitate to contact us.

Automatic upload of information (non-personal data)

When accessing the website, general, non-personal information (use of an Internet search engine, number of visits, average time of visiting the website, pages visited) is automatically recorded (not as part of logins). This information is used to measure the attractiveness of our site and to improve content and usability. Your information is not subject to further processing and will not be provided to a third party.


Cookies are unoccupied documents that are temporarily stored on your hard drive and allow our website to identify your computer on subsequent visits. We only use cookies to collect information regarding the use of the website.


The company Ondrej Trčan – SONNE CHRYSTAL takes care of the security of your personal data. Your data is protected at all times from loss, destruction, falsification, manipulation, and unauthorized access or unauthorized disclosure.


Minors should not provide any personal information on our website without the consent of their parents or legal guardian. Our company does not process personal data of persons under the age of 18 without the consent of a parent or legal guardian. Therefore, it is not possible to process an order or subscribe to a newsletter without consent. To verify the age of minors, our company can, within its obligations, use feedback – a contact form or telephone verification of the age of the person concerned.

Right to information

If you have any questions about our privacy policy or how we handle your personal information, you can contact us at any time at info@sonnecrystal.com.

Upon your request, we will inform you within 30 days by applicable law of what personal data, if any, were collected during your visit to our website.

Disclosure of changes to the privacy policy

Any changes to our privacy policy will be posted on this website. By using the website, the user confirms that he accepts this privacy policy and agrees with its entire content.


Ondrej Trčan – SONNE CHRYSTAL obtains personal data of customers when ordering services or goods and processes them according to the provisions of the Act of the National Council of the Slovak Republic no. 18/2018 Coll. on personal data protection and GDPR, § 13, para. 1. letter. a), which it needs for the correct execution of the order.

Purpose of personal data processing

Personal data provided by the affected person/customer / are necessary for the processing of the order, securing the delivery of goods, possible complaints about the goods, and for the needs of the accounting agenda.

List of personal data – scope:

title, name, surname, address, telephone number, e-mail address, account number, signature

Legal basis for the processing of personal data

  • Act no. 431/2002 Coll. on accounting as amended
  • Act no. 222/2004 Coll. on value-added tax, as amended
  • Income Tax Act no. 595/2003 Coll. as amended
  • Act no. 18/2018 Coll. on the protection of personal data and the amendment of certain laws
  • Act no. 40/1964 Coll. Civil Code as amended
  • Act no. 513/1991 Coll. Commercial Code as amended

Category of recipients of personal data:

  • Tax Office
  • Customs Office
  • SHOI

E-shop operator – website:


Kvetná 669/9
987 01 Poltár

IČO: 17982596
DIČ: 1020575578
IČ DPH: SK1020575578

Personal data in paper form are liquidated according to the Register Rules and the provisions of legal regulations, for which this requires bookkeeping, 10 years.

The customer – the affected person has the right to:

  • ask the operator for information on the handling of his personal data
  • to correct outdated data
  • to delete personal data, or some of them, or request a restriction on their processing and has the right to object to their processing
  • to file a motion to initiate proceedings under Section 100 of the Personal Data Protection Act


  • provide the data subject, at his / her request, with a statement of the personal data processed and other documents stored with him/her
  • a view of most of the personal data held by the operator
  • archives the personal data of the data subject for 10 years after the order has been processed.

Request for personal data:

  • lawful – to enter into a contractual relationship, the person concerned is obliged to provide real personal data
  • contractual – for the implementation of the contract
  • legitimate interest – in the protection of property and the lawfulness of the operation of the company

In Poltár, November 1, 2020

Contact us

Customer service, Orders

+421 918 246 576


+421 907 127 776

Email us


Ondrej Trčan - SONNE CRYSTAL

Kvetná 669/9
987 01 POLTÁR

IČO: 17 982 596
IČ DPH: SK1020575578

IBAN SK40 7500 0000 0040 3026 8428