+421 918 246 576     info@sonnecrystal.com


Sending orders

The next business day after receiving your payment for the order. Delivery of the order to your address usually 24 hours after dispatching the order. Through the transport company SPS, s.r.o. we deliver only in the territory of the European Union.

– Slovak Parcel Service, s.r.o. (by the kg) € with VAT
– a takeover of goods at the seller’s premises: Sklárska 715/65, 987 01 Poltár – free of charge

The product you ordered is fragile and subject to a thorough inspection. It is stored in the original packaging, which is packed in the so-called bubble wrap, which sufficiently absorbs any shocks during transport. We then send the shipment with the paid service insured and fragile (intended for sending glass).

Stock goods are shipped in 1 – 3 working days from the date of receipt of payment for the order, but no later than 14 days. If the goods are not in stock, we will inform you about the time of delivery of the goods. We reserve the right to extend the delivery time in the event of unforeseen events about which you will be informed. The seller is not responsible for delivery delays and for damage that was caused as a result of the buyer’s dictation of the wrong correspondence address when ordering or incorrectly filled it in the order form.

Contact us

Customer service, Orders

+421 918 246 576


+421 907 127 776

Email us


Ondrej Trčan - SONNE CRYSTAL

Kvetná 669/9
987 01 POLTÁR

IČO: 17 982 596
IČ DPH: SK1020575578

IBAN SK40 7500 0000 0040 3026 8428